Client Success, Training & Enablement
You’re never just a ticket number. We ensure your team gets the most from your technology—every step of the way.
Talk to Client Success
Live User Training
Documentation Included
Onboarding & Success Reviews
What’s Included
Live User Training
Get friendly, jargon-free training sessions—on site or remote—so your team uses new tech with confidence.
Clear Documentation
Every client receives up-to-date “how-to” guides and critical IT info—easy to find, easy to use.
Employee Onboarding & Offboarding
We onboard new users and support them from day one—no more “sink or swim” with your tech.
Proactive Check-Ins
We reach out before there’s a problem—regular success reviews keep your business and IT aligned.
Unlimited “How Do I?” Support
Call or email anytime for friendly, plain-English answers—no such thing as a dumb question here.
End-User Empowerment
We help every employee become more confident, productive, and secure with technology.
Why HarrisFCS?
People-First IT
We build real relationships—so your business gets support that actually cares.
Locally Invested
We’re part of the community—your success is our success, and it shows in our service.
We Train to Enable
We don’t just fix problems—we teach, guide, and empower your team for the long run.
How It Works
1. Meet & Onboard
We get to know your team, your goals, and how you work—then deliver tailored training and onboarding.
2. Train & Support
We provide hands-on training, docs, and unlimited “how do I?” help—so nobody’s left behind.
3. Review & Empower
We check in, review success, and adjust training as your team grows and your tech evolves.
Frequently Asked Questions
We train your staff on email, security, new apps, cloud tools, and custom requests—onsite or remote.
We onboard new employees with live training, credentials, and clear documentation—so they’re up to speed fast.
Always! Unlimited support, regular check-ins, and proactive training for all clients—never just “set it and forget it.”